ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
We are a recharge center that provides chemicals, glassware, and various apparatus items to our customers. We provide services to Vanderbilt University, VUMC, and VA Hospital.
Jackie Brown
(615)322-2581
jackie.brown@vanderbilt.edu
Robert Padgett
(615)322-2581
robert.g.padgett@vanderbilt.edu
| Hours | Location |
|
Monday- Friday 7:30am-4:00pm |
1234 Stevenson Center Lane 7300 Stevenson Center Nashville, TN 37235 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Jackie Brown |
Campus Service Coordinator
|
(615)322-2581
|
jackie.brown@vanderbilt.edu
|
7300 Stevenson Center
|
| Robert Padgett |
Storeroom Mgr.
|
(615)322-2581
|
robert.g.padgett@vanderbilt.edu
|
7300 Stevenson Center
|